Terms & Conditions

Last Updated: May 9, 2025

Welcome to Singhar (singhar.pk). These Terms and Conditions (“Terms”) govern your use of our website, singhar.pk (the “Website”) and the purchase of products from us. By accessing our Website or placing an order, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By using our Website and/or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Products and Information

  • We specialize in 100% original and premium cosmetic products.
  • We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that the information is always complete, accurate, or up-to-date.  
  • Product availability is subject to change without notice.

3. Ordering and Payment

  • By placing an order, you are making an offer to purchase the products selected.
  • We reserve the right to accept or reject your order for any reason, including but not limited to product unavailability, errors in pricing or product information, or suspicion of fraudulent activity.  
  • Prices are listed in Pakistani Rupees (PKR) and are subject to change without notice.
  • We currently accept the following payment methods:
    • Easypaisa
    • Cash on Delivery (COD)
  • We do not currently offer credit card payment options.
  • For Cash on Delivery orders, payment is due at the time of delivery.

4. Shipping and Delivery

  • We currently ship our products within Pakistan only.
  • Shipping costs and estimated delivery times are provided during the checkout process.
  • We aim to ensure the product and its condition are satisfactory upon your receiving it. Please inspect your order upon delivery and report any damages or discrepancies immediately to our contact methods (WhatsApp or email).
  • Delivery times are estimates and may vary depending on your location and other factors beyond our control.

5. Returns and Exchanges

  • Our policy regarding returns and exchanges is designed to ensure your satisfaction with our premium cosmetic products. Please review our dedicated Refund and Returns Policy page on our Website for detailed information on eligibility, procedures, and timelines.
  • Generally, returns and exchanges may be considered for damaged or incorrect items received, provided they are reported within a specified timeframe and are in their original condition and packaging.

6. User Accounts

  • You may choose to create an account on our Website for a more convenient shopping experience.
  • You are responsible for maintaining the confidentiality of your account information, including your username and password.
  • You agree to accept responsibility for all activities that occur under your account.  
  • We reserve the right to suspend or terminate your account if we suspect any unauthorized use or violation of these Terms.  

7. Intellectual Property

  • All content on this Website, including but not limited to text, images, logos, and designs, is the intellectual property of Singhar or its licensors and is protected by applicable copyright and other intellectual property laws.  
  • You may not use, reproduce, distribute, or modify any content from our Website without our prior written consent.  

8. User Conduct

  • You agree to use our Website for lawful purposes only and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the Website.  
  • You are prohibited from engaging in any activity that could damage, disable, overburden, or impair our Website or interfere with its proper functioning.  

9. Limitation of Liability

  • To the maximum extent permitted by applicable law, Singhar shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our Website or the purchase of products from us.  
  • Our total liability to you for any claim arising out of or relating to these Terms or your use of our Website shall not exceed the total amount paid by you for the specific product(s) in question.  

10. Indemnification

You agree to indemnify and hold Singhar, its affiliates, officers, directors, employees, and agents harmless from any claim, demand, loss, liability, or expense (including attorneys’ fees) arising out of or relating to your breach of these Terms or your use of our Website.  

11. Age Restriction

Our Website and services are intended for individuals aged 18 years or older. By accessing our Website and placing orders, you represent and warrant that you are at least 18 years of age.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed under the laws of Pakistan. Any dispute arising out of or relating to these Terms or your use of our Website shall be subject to the exclusive jurisdiction of the courts located in Karachi, Pakistan.  

13. Amendments to Terms

We reserve the right to modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on this Website. Your continued use of our Website or placement of orders after the posting of revised Terms constitutes your acceptance of the changes.  

14. Contact Us

If you have any questions or concerns about these Terms, please contact us using the priority contact information provided in our Privacy Policy:  

  • WhatsApp: +92-337-125-2185
  • Email: support@singhar.pk

By using singhar.pk, you agree to these Terms and Conditions. Thank you for shopping with Singhar!